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Monday 17 June 2019
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Staff awards 2018

Salford patients asked to vote for their healthcare heroes

The shortlist for Salford Royal’s Patient's Choice Award has been officially revealed

Members of the public have been nominating their Salford Royal heroes for the annual award, which recognises staff who have gone above and beyond for their patients or service users.


Nominations were received and the judging panel has shortlisted four individuals or teams, which will now be voted on by the public.


The winner of the Patient’s Choice award 2018 will be announced at the Northern Care Alliance Staff Awards on 16 November.


Salford Royal is part of the Northern Care Alliance NHS Group along with Pennine Acute Hospitals NHS Trust. The NHS Group brings together five hospitals, 2,000 beds, specialist and acute services, a range of associated community services, and over 17,000 staff.


Sir David Dalton, Chief Executive of the Northern Care Alliance, said: “It is always fantastic to read the many nominations that members of the public submit each year, thanking our staff for their extraordinary contribution to them, a friend or a relative.


“We have heard many tales of kind and compassionate staff; staff who have gone above and beyond to reassure, comfort and support our patients and their relatives often in very stressful situations.


“Thank you to everyone who took the time to nominate their stars - choosing a shortlist of four was incredibly difficult for our judging panels.”


The judges were looking for examples of amazing treatment in the hospital, community or social care services.

Please complete the form below choosing who you think should be crowned the Salford Royal Patients’ Choice award winner for 2018.

To vote on the Pennine Acute Trust’s Patient’s Choice winner for 2018, please visit www.pat.nhs.uk

The closing date for voting is Friday 19 October.

Matthew Bailey, Neurosurgeon

Matthew has been described by patients and their relatives as ‘a true legend’. He has been praised for his compassion and his ability to put patients at ease during what can often be traumatic situations. His skill and aftercare is said to be outstanding and the support he shows to patients and their relatives is second to none. 

Matthew’s kindness knows no bounds and he goes out of his way to visit his patients, even after he has finished work, to see how they are getting on. Those who nominated him say they can never thank him enough for everything he has done.

Natalie Bancroft, Clinical Support Worker, ANU

Kind, committed, comforting and dedicated are all words used by those who nominated Natalie.

She has provided physical, mental and emotional support to patients who have been anxious while undergoing tests and procedures – she even came in on her day off to be there for nervous patients. 

Natalie has been a shoulder to cry on, a friend for those who felt lonely and a tower of strength for those facing uncertainty. Relatives have described feeling reassured knowing Natalie was there to care for their loved one and say she is a true credit to the NHS.

Richard Bartley, Specialist Infusion Nurse, CPIU

Richard’s patients say he is ‘one in a million’. Richard’s knowledge and professionalism has provided reassurance and comfort to patients who have been diagnosed with multiple sclerosis. He is friendly and instantly puts people at ease, nothing is ever too much trouble. 

Richard goes to great lengths to make sure patients feel comfortable and is always there to listen to any concerns they may have. One patient said Richard has been there every step of the way during their treatment and described him as one of the nicest, caring people they know. 

Joanne Collier, Renal Nurse, Community PD Dialysis

Joanne has been a guiding light through the darkness in the words of the patient who nominated her. 

Over the past two years, she has been a pillar of strength and great source of support to them when they’ve needed it the most. In their eyes, Joanne is a real asset to our organisation.