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Tuesday 26 January 2021
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Requests and Responses

This page holds published Freedom of Information responses for both Salford Royal and Pennine Acute Hospitals.  


How to use this section

  1. Please select the tab for the hospital you wish to search.
  2. Then enter your keywords, or select a category from the drop-down field and click on the button Search
  3. Click onto the reference number to read the request, review the response and to download any of the attached reports

  

FOI Ref
4737
Date Requested02/08/2018
Date Replied28/08/2018
CategoryProcedures and Policies
Sub-category
SARS requests and timescales
Request & Response
Request
1. What are the annual number of SARs you processed for the financial years (2016/17, 2015/16, 2014/15) 
2. What are the annual totals (number of SARs) processed that were responded to beyond the 40-calendar day deadline? 
3. In the last financial year (2016/17) what is the average number of days you have taken to prepare your response to a SAR (within the 40-calendar day deadline)? 
4. In the last financial year (2016/17) what was the duration of the longest response to a single SAR (within the 40-day calendar day deadline)? 
5. What is the total number of SARs you are currently processing? 
6. Of the total number currently being processed, what is the number that is outside the 40-calendar day deadline 
7. How many people are involved in the processing of a subject access request? 
8. How much digital patient data do you retain (to the nearest GB/TB?) 
9. Currently, what is the oldest piece of digital patient data you retain? 
10. In total, how much data do you store a) on-premise and b) in the cloud? (to the nearest GB/TB) 
11. To the nearest GB/TB, how big was your email archive for the years 2016/17, 2015/16, 2014/15? 
12. Who is the current provider/technology of that archive? 
13. What is your data retention policy around a) patient information and b) medical information? 
14. To the nearest GB/TB, how much unstructured data do you hold? 
15. What is your process/method for discovering personally identifiable information? 
Response
Salford Royal NHS Foundation Trust replies as follows: 
 
Question 1 
2016/17 - 2683 
2015/16 - 2582 
2014/15 - 2618 
 
Question 2 
2016/17 – 535 (404 in Q4 due to personnel changes to whole team) 
2015/16 - 171 
2014/15 - 150 
 
Question 3 
33.5 
 
Question 4 
135 days 
 
Question 5 
03/08/2018 – 179 
 
Question 6 
03/08/2018 – 2 outside of GDPR 30 day deadline 
 
Question 7 
One 
 
Question 8 
3TB 
 
Question 9 
EPR Data goes back to 1999 
 
Question 10 
All 3 TB on premise 
 
Question 11 
We do not have an email archive 
 
Question 12 
See answer to Q11 
 
Question 13 
Please see attached policy below - Retention Schedules, Records Management Code of Practice 
 
Question 14 
10 TB 
 
Question 15 
Process/method for discovering personally identifiable information: 
 
Request locally held records from each identified Service 
Health records extracted from electronic patient record 
Health records department for archived records identified in Patient Centre system 
Email trace using search tool 
 
 
Attached Document
Info02(18) - Issue No 1 - Retention Schedules, Records Management Code of Practice.pdf
Title Info02(18) - Issue No 1 - Retention Schedules, Records Management Code of Practice.pdf
Size 434KB
Type .pdf

FOI Ref
9460
Date Requested01/07/2019
Date Replied29/07/2019
CategoryCorporate
Sub-category
Feeding & Retail Catering
Request & Response
Request
Retail Catering Services / Patient feeding services 
 
1. The name and contact details for the Chief Executive? 
2. The name and contact details for the Director of Finance? 
3. The name and contact details for the Director of Estates and Facilities? 
 
 
Retail Catering 
 
4. The name(s) of the company(ies) who currently provides retail catering at the hospital? 
5. How many retail catering outlets are there in the hospital and which caterers run them (if different)? 
6. Is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included? 
7. The types of outlets e.g. coffee shop, restaurant etc 
8. When was the contract last tendered? 
9. How long was the contract awarded for? 
10. When does the contract expire? 
11. Is there an option to extend and if so for how long? 
12. At the last tender which suppliers applied for inclusion on each retail catering contract?  Of these, which were successful at PQQ & ITT stages? 
13. Has a decision been made yet on whether the contract is being extended or renewed? 
14. What is the average sales turnover per annum for all the outlets combined? 
 
 
 
 
Patient Feeding 
 
15. Who provides patient feeding within the hospital? 
16. If this is run in house is the trust willing to consider outsourcing? 
17. If outsourced, is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included? 
18. When was patient feeding services last tendered or reviewed? 
19. What is the Contract Length? 
20. When does the contract expire? 
21. Is there an option to extend and if so for how long? 
22. What is the annual turnover per annum for patient feeding? 
23. At the last tender which suppliers applied for inclusion on the patient feeding contract? Of these, which were successful at the PQQ & ITT stages? 
24. Has a decision been made yet on whether the patient feeding contract is being extended or renewed? 
 
 
Additional Questions 
 
25. How many beds are there in the hospital? If there is more than one hospital in the trust, please can you breakdown the number of beds per hospital building? 
26. How many staff work in each hospital? 
Response
Retail Catering Services / Patient feeding services 
 
1. The name and contact details for the Chief Executive? Mr Raj Jain. 
2. The name and contact details for the Director of Finance? Mr Ian Moston 
3. The name and contact details for the Director of Estates and Facilities? Mrs Lindsay McCluskie. 
 
Please note the above object to their personal data being processed for the purposes of direct marketing as it would constitute an unwarranted interference on rights under the General Data Protection Regulation (Article 21). Please note that this applies to communications by electronic and non-electronic means. 
 
Retail Catering 
 
4. The name(s) of the company(ies) who currently provides retail catering at the hospital? None 
5. How many retail catering outlets are there in the hospital and which caterers run them (if different)? All managed in house 
6. Is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included? N/A 
7. The types of outlets e.g. coffee shop, restaurant etc. Restaurants, Retail Shops, Coffee Shops, Café. 
8. When was the contract last tendered? N/A 
9. How long was the contract awarded for? N/A 
10. When does the contract expire? N/A 
11. Is there an option to extend and if so for how long? N/A 
12. At the last tender which suppliers applied for inclusion on each retail catering contract?  Of these, which were successful at PQQ & ITT stages? N/A 
13. Has a decision been made yet on whether the contract is being extended or renewed? N/A 
14. What is the average sales turnover per annum for all the outlets combined? N/A 
 
 
Patient Feeding 
 
15. Who provides patient feeding within the hospital? In house Service 
16. If this is run in house is the trust willing to consider outsourcing? Not at this stage 
17. If outsourced, is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included? N/A 
18. When was patient feeding services last tendered or reviewed? N/A 
19. What is the Contract Length? N/A 
20. When does the contract expire? N/A 
21. Is there an option to extend and if so for how long? N/A 
22. What is the annual turnover per annum for patient feeding?  The figures in our 17/18 ERIC return declared a spend of £5.355 Million   
23. At the last tender which suppliers applied for inclusion on the patient feeding contract? Of these, which were successful at the PQQ & ITT stages? N/A 
24. Has a decision been made yet on whether the patient feeding contract is being extended or renewed? N/A 
 
 
Additional Questions 
 
25. How many beds are there in the hospital? If there is more than one hospital in the trust, please can you breakdown the number of beds per hospital building? 
Rochdale Hospital 86 beds in total 
North Manchester Hospital 652 beds in total 
Oldham Hospital 695 beds in total 
Fairfield Hospital 371 beds  in total 
 
26. How many staff work in each hospital? 
Rochdale Hospital /Floyd 992 staff 
North Manchester Hospital 3397 staff 
Oldham Hospital 3533 Staff 
Fairfield Hospital 2085 Staff 
Attached Document


We hope applicants find these details helpful. However if you are unhappy with the response provided please let us know giving your reasons for believing we have not satisfied the requirements of the Freedom of Information Act. The matter will then be considered by the Freedom of Information officer who will respond in writing. This correspondence will include details of the Information Commissioner who you can contact if you remain dissatisfied with our response:


Freedom of Information Contact details

Salford Royal enquiries

 

 

Pennine Acute Hospitals