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Monday 21 June 2021
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Quality Improvement and Patient Safety

Salford Royal is committed to the national Sign up to Safety Campaign and will be connecting the campaign to our implementation of our Quality Improvement Strategy 2015-2018. As part of the Campaign we are working on claims reduction in our Spinal Service. You can access a summary of this plan here.

Salford Royal has a clear ambition to be the safest organisation in the NHS. This means that patient safety and quality are at the heart of everything we do; with our staff being proud to provide safe, clean and personal care to every patient, every time.

As a consequence of our hard work and results, we are gaining a national reputation as a leader in quality improvement and patient safety.

Our key aims are:

  • No preventable deaths
  • Continuously seek out and reduce patient harm
  • Achieve the highest level of reliability for clinical care
  • Deliver What Matters Most: Work in partnership with patients, carers and families to meet all their needs and better their lives
  • Deliver innovative and integrated care close to home which support and improve health, wellbeing and independent living

Since we launched our first Quality Improvement Strategy in 2008 we have achieved the following:

  1. In the best 10% nationally - we have continued to maintain our position for risk adjusted mortality
  2. 100% reduction in MRSA blood stream infections
  3. 83% reduction in Clostridium difficile infections
  4. 48% reduction in cardiac arrests
  5. 79% reduction in Grade 2 pressure ulcers


In 2015, we launched our third Quality Improvement Strategy

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QI diagram

2014-2015 achievements:

  • Rated “Outstanding” by the Care Quality Commission (CQC)
  • Rated in the top 3 best Trust nationally in the NHS Staff Survey 2014
  • 97% of district nursing patients and 97.% of hospital patients receive harm free care (as measured by the safety thermometer)
  • 59% reduction grade 2 pressure ulcers compared to last year
  • 46% reduction in General Surgery surgical site infections
  • 38% reduction in Orthopaedic surgical site infections
  • 95% compliance with Salford Royal’s Dementia & Delirium Care Bundle
  • Zero avoidable MRSA bloodstream infection
  • 96% compliance with correct antibiotic prescribing procedures to help prevent Clostridium difficile
  • Audit developed which helps us to understand the number of patients who have a urinary catheter inappropriately
  • 90% of Salford Royal Patients rate their care as excellent or very good
  • Establishment of Consultant Fellowship Programme in Quality Improvement
  • 100% of patients having an accurate prescription on EAU when the pharmacists use the ‘on hold’ function on the electronic patient record.
  • Over 250 days without a serious untoward incident in theatres


For further detail on our patient safety and quality improvement work please see our Quality Accounts.