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Friday 26 February 2021
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Visiting times, food and other facilities

female inpatient
  • Visiting times
  • Food
  • Cafés
  • Other facilities

Please do not visit ward or patient areas if you have:

  • Signs or symptoms of flu
  • Had diarrhoea and/or vomiting in the last two days


 Please help us keep free from infection.

Visiting times

Visiting is suspended with immediate effect and until further notice.

The only exceptional circumstances where one visitor – an immediate family member or carer – will be permitted to visit are listed below.

  • The patient you wish to visit is receiving end-of-life care.
  • You are the birthing partner accompanying a woman in labour.
  • You are a parent or appropriate adult visiting your child. 
  • You are supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed.

Please contact the ward or department in advance to discuss appropriate arrangements.

Your health, safety and wellbeing, that of our patients, communities and individuals and teams across the organisation remain our absolute priority.

Please find other ways of keeping in touch with your loved ones in hospital, like phone and video calls.

The Northern Care Alliance have set up a dedicated inbox for families and friends to contact their loved ones at this time.

If you would like to send a message or photo to a loved one who is currently an inpatient in one of our hospitals please email:


Alongside the message, please include the patient’s name, date of birth, hospital site where they are being treated and the ward or department number. 


The email address is monitored from 09:00 – 16:00 Monday to Friday. Letters and messages sent through after 14:00 (or anytime on a weekend) will be delivered the next working day.

Everyone should follow the expert national guidance on social distancing and self-isolation, staying at home wherever possible, to help limit the spread of coronavirus, protect the most vulnerable people in our communities and our NHS.

Ward Contact Numbers

For the latest public advice and guidance from the NHS, please go online to www.nhs.uk/coronavirus

Thank you for your continued support and understanding at this challenging time. 



hospital food


The Trust provides a range of catering services to suit your needs and our menus are designed to offer a wide selection of nutritional options.  The hospital's catering team cook nutritionally balanced meals for our patients every day in our onsite kitchens.


Meals are served on each ward at the following times:

  • Breakfast:  07:30–08:30
  • Lunch:  12:00–13:00
  • Supper:  17:30–18:00


Mealtimes on the wards are protected which means that all non-urgent clinical tasks stop for a period of time so that patients can eat their meals in peace without being interrupted.


Cultural, religious and special diets

Our menus provide a choice for all patients including those with religious or cultural requirements or on special diets.  We provide specific menus for Kosher and Halal food.


WRVS cafe


A number of cafés are located on the hospital site, providing hot and cold selections throughout the day:

  • Ground Café (Hope Building), open Monday to Friday 7.30am-8pm and Saturday-Sunday, 8am-8pm
  • Ground coffee pod (Main Entrance, Hope Building), Monday-Friday 8am-5pm 
  • Ground Café (Turnberg Building), open Monday to Friday, 8am-2pm
  • RVS Café (Ladywell Building), open Monday to Friday, 07:45am-07:45 and Saturday, 9am-2.45pm
  • The Christie Café (The Christie at Salford Royal), open Monday to Friday, 8am-3.30pm


Additionally, a number of 24-hour vending machines are situated throughout the hospital.


Bedside entertainment

Other facilities

Trolley service

A trolley service operates Monday to Friday around the inpatient wards selling a selection of newspapers, magazines, toiletries and confectionary.  The trolley service is operated by volunteers from the WRVS.


Level one of the Hope Building houses a number of shops and retail units including a pharmacy, a newsagent and a food store.


Additionally the WRVS operate a shop located on the corridor between the Ladywell and Brooke buildings.  Open Monday to Friday, 09:00-15:00, the shop stocks a selection of newspapers, magazines, toiletries, confectionary and cards.

Payphones and postbox

There are a number of payphones situated across the site, please ask a member of staff for directions to the nearest one.


A Royal Mail postbox is situated opposite the main reception in Hope Building.


24-hour cashpoint facilities are located in Hope Building, Level one.


Internet access and Wi-Fi

Internet access on our wards is provided by the bedside entertainment systems.  Please follow the instruction on the screen.  There is no Wi-Fi currently available to the inpatient wards.


Free WiFi is provided in the Hope Building Café.

Bedside entertainment system (Hospedia)

All our inpatient beds are equipped with a multimedia system at the bedside.  These entertainment systems are provided by Hospedia and offer a range of options including, television, telephone, internet and radio.  When you reach your bed, follow the instructions on the bedside screen to get yourself set up.


The bedside entertainment screens also have the Patient Experience Discharge Survey. This is a survey which you will be encouraged to complete as near to your discharge as possible. There are eighteen questions relating to your care and treatment on the ward. By completing this survey and adding comments you are helping us improve our services.