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Friday 27 November 2020
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Jane Ascott
Jane Ascott, renal service staff nurse, blogs about Kidney Peer Support

Kidney Peer Support at Salford Royal

Hi! My name is Jane Ascott and I am a staff nurse in renal services. Over my past 18 years working in this area, I have seen many changes and improvements in Salford Royal renal services. I have been involved in several quality improvement projects and I am constantly looking at ways to improve the patient experience and our services. So I am really excited to tell you about a new project that I have the pleasure to be involved in – Kidney Peer Support. Peer support is practical, emotional and social support provided by individuals who have:

  • Got a kidney condition.

  • Or have a relative who has a kidney condition.

 

We are currently setting up a peer support programme for kidney patients at Salford Royal and across all our satellite units (Bolton, Wigan, Oldham, Rochdale). Although, medical professionals, like myself, can offer you medical advice, we recognise don’t really know how it feels to be a kidney patient. So this new service will be provided by volunteer kidney patients and relatives and can offer one-to-one, short term, confidential support.

 

The kidney peer supporters will have a range of different experiences and are of different ages and backgrounds so that our aim is to make sure there is someone who will have the sort of experience that you feel comfortable with. All kidney peer supporters will have completed formal training, have had a criminal (DBS) check, and will understand the importance of maintaining confidentiality.

 

The peer supporter will understand kidney disease and treatments and will be able to explain things in their own terms, rather than complicated medical jargon that you may not understand! You will have the option of face-to-face e.g. cup of tea away from the unit, face-to-face at the renal unit or out-patients, going on Facebook/email or over the phone. The choice is entirely whatever you are most comfortable with.

 

I recently asked some of my patients how they felt on finding out that they had renal failure. They said they felt devastated, shocked, disbelief, and angry. They also said they wished they had had more support coming to terms with their kidney disease. I believe that us now offering another person affected by kidney disease as a peer supporter will be a big help. This is why I am so excited to be a part of this new service and hopefully you will find it a great source of help and support!

 

If you think you would like to try kidney peer support you can contact me via email at Jane.Ascott@srft.nhs.uk.